Penn Station Manager Practice Test 2025 – Complete Exam Prep

Question: 1 / 400

Which area does a commitment to continuous improvement primarily impact?

Sales performance

Employee relations

Operational efficiency

A commitment to continuous improvement primarily impacts operational efficiency because it emphasizes the ongoing enhancement of processes, systems, and procedures within an organization. By focusing on continuous improvement, managers and employees work together to identify inefficiencies and areas for development. This approach leads to better resource utilization, reduced waste, and increased productivity.

When operational efficiency is prioritized, it often results in better quality outcomes and cost savings, which in turn can positively influence other areas such as employee relations and sales performance. However, the primary focus of continuous improvement initiatives is on optimizing operational practices to enhance overall performance and effectiveness.

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